Shipping Policy

All orders from Menaful will be processed within 1-3 business days. Shipping information will be emailed to you after your purchase is completed.

IMPORTANT: All international orders are subject to duties and taxes as specified by the importing country. Customs and duties are not included in the total amount of your Menaful order or shipping charges. Menaful is not responsible for charges associated with importation. All charges must be paid by the recipient of the package. Orders shipped Duty Unpaid Delivered (DDU) and unclaimed or rejected by the customer will be destroyed by the carrier. Menaful will not issue refunds for unpaid DDU charges. If you have any questions about shipping to your country, please contact customer service.

The impact of COVID has caused delays in delivery by our carriers in many areas. Please allow additional time for your order to be received. We apologize for any inconvenience caused and appreciate your understanding.

If your package is returned to our courier warehouse due to an incorrect address or addressee, we can charge a re-delivery fee of $3.99 to arrange re-delivery.

If your order is eligible for returns, you may request a return, refund, or exchange within 30 days of receiving your item based on the stated delivery timelines.

Shipping Time & Shipping Fee:

For United States Mainland customers: USPS: cost FREE for orders over $79, otherwise $9.99 USD. Shipping Time 7-12 working days.

For Rest of the United States customers: Standard Shipping: Cost $9.99 USD, Free shipping on orders over $79. Shipping Time 20-30 working days.

For Canada customers: Standard Shipping: Cost $9.99 USD, Free shipping on orders over $79. Shipping Time 10-15 working days.

For France, Germany, Netherlands, Austria, Denmark, Poland, Sweden, Thailand, Bulgaria, Italy, Lithuania, Portugal, Spain, United Kingdom customers: Standard Shipping: Cost $9.99 USD, Free shipping on orders over $79. Shipping Time 6-12 working days.

For Australia customers: Standard Shipping: Cost $9.99 USD, Free shipping on orders over $79. Shipping Time 8-14 working days.

For New Zealand customers: Standard Shipping: Cost $9.99 USD, Free shipping on orders over $79. Shipping Time 6-12 working days.

For Mexico customers: Standard Shipping: Cost $9.99 USD, Free shipping on orders over $79. Shipping Time 6-12 working days.

For Japan, Malaysia, Singapore customers: Standard Shipping: Cost $9.99 USD, Free shipping on orders over $79. Shipping Time 10-20 working days.

For Indonesia customers: Standard Shipping: Cost $9.99 USD, Free shipping on orders over $79. Shipping Time 10-20 working days.

For Andorra, Belgium, Luxembourg, Hungary, Ireland, Switzerland, Norway, Czechia, Romania, Croatia, Estonia, Latvia, Slovakia, Slovenia customers: Standard Shipping: Cost $9.99 USD, Free shipping on orders over $79. Shipping Time 7-12 working days.

For Middle East customers: Standard Shipping: Cost $9.99 USD, Free shipping on orders over $79. Shipping Time 10-15 working days.

Rest of World: Standard Shipping: Cost $9.99 USD, Free shipping on orders over $79. Shipping Time 20-30 working days.

Many factors can affect transportation time. We make every effort to ship your product out as soon as possible within the time frame that is listed on each product page.

Shipping times are estimates quoted by our courier companies, so Menaful cannot be liable or held responsible for any delays after dispatch. Delays do happen occasionally due to uncontrollable factors, but please be assured that Menaful will do our best to limit any inconveniences that may arise.

Please note that the above time frame doesn't include production time or account for delays caused by vendors and weather.

Shipping Information

Shipping Address - The shipping address will be taken from the PayPal record (PayPal checkout model). The address can be changed before we ship your orders. However, once we ship your orders, the shipping method or address can't be changed.

  1. If there is a problem with your address and that caused the package to return, then you will be charged for the shipping cost if you require a refund.
  2. If your package is returned to us because it was unclaimed, undeliverable, rejected, or refused, then we will refund you for the order minus the original shipping fee.

Order Tracking - After your order is shipped, you will receive a shipping notification email.